Frequently Asked Questions

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QAssure is a free streamlined contract ready program to assist ICT suppliers wishing to verify their prepared for consideration for Queensland Government, Council work and private enterprise procurement.

Managed by CCIQ, the QAssure register of pre-qualified suppliers is also open to public and private companies, government-owned corporations, not-for-profits and other entities.

QAssure is an online registration system providing vendors with a unique number and public listing of Company details.

Additionally, QAssure is a publicly available website which 20,000+ unique Government and public users access each month to identify contract ready businesses.

QAssure is a trusted gateway between Queensland ICT suppliers and the organisations needing their services.

FThe Queensland Information Technology Contracting (QITC) framework replaces the Government Information Technology Contracting (GITC) framework from 1st September 2017(there will be a 3 month transition process where Suppliers can choose either option), as the basis for all procurement of information and communications technology (ICT) Products and Services for Queensland Government.

Obtaining a QAssure number is no longer a compulsory requirement for DSITI, however it clearly indicates to Government and Private enterprises that you have successfully completed the first step in meeting the QITC contracting framework obligations.

The 20,000+ unique monthly visitors to Qassure include users from all Government departments, who now have to perform their own checks and due diligence. Qassure will remain as a public resource for these departments.

Your accreditation doesn't guarantee you any future work, but it puts you in a position to be contacted for upcoming opportunities.

QAssure is simple online form. Once you have registered and receive your login details, it is a simple step-by-step process. The CCIQ QAssure Help Desk can assist on 1300 731 988.

For all applications the following mandatory documents or details are required

  • Legal entity name
  • Trading Name
  • ACN/ARBN (if an ACN is not supplied an ABN must be provided)
  • Company Directors
  • Public Liability Insurance
  • Workers compensation(if the entity has employees)
  • Profit & Loss statement for past 2 years
  • Balance Sheet for past 2 years
  • Cash flow statements for past 2 years
  • Performance Guarantee (if P&L, Balance Sheet, and Cash Flow statements are not available)
  • Authorised person’s details to execute the Deed of Agreement in accordance with s.127 of the Corporations Act 2001 (Cth)

No, this is a non-mandatory field that has been added due to popular feedback.

For all QAssure enquiries phone 1300 731 988 or email qassure@cciq.com.au.

For all Queensland Government enquiries regarding the GITC process, please phone (07) 3719 7689 or email qitc@qld.gov.au .

Overseas Companies are welcome to obtain QAssure Accreditation and do business in Australia.

If all form details and attachments are provided, QAssure approval should take less than 5 business days in Section 8, you should receive GITC documents within 2 business days of approval during the transition period.

From 1 September 2017 to be accredited with QAssure is free.

Your contract ready accreditation begins once we have approved your application. We will then email you a QAssure number, and publish it on our website.

Your accreditation will last 12 months. Toward the end of the 12 months, we will send you an email inviting you to renew your accreditation.

We will review your application and if you have supplied the correct financial, company and insurance information, then you will be issued with a QAssure number. Please allow five working days for this process to occur. Your Company will then appear on the public search and have its own Supplier details listing.

QAssure has been developed using 2016 Australian Government Information Security Management Controls.

The QAssure website is a public website, and businesses searching for accredited ICT suppliers are encouraged to contact QAssure suppliers, over 20,000 such take place each month.

CCIQ staff covered under employee confidentiality contracts, and government employees directly involved in the GITC process have view permissions to non-public facing supplier data. A CCIQ employee with Negative Vetting Level 1 security clearance has full access to the system and data.

If you successfully apply to QAssure, your organisation’s name, contact details and capabilities will be visible to people searching for ICT companies.

Your financial and insurance details that you supply as part of your application will not be public. See our privacy policy for more details.

All Queensland Government departments, and any public or private business can access the QAssure register and offer contracts to QAssure registered suppliers.

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From 1st September 2017, it is not necessary to hold a QAssure number for ICT contracts under $1 million, however each of the 27 Government departments will still conduct their own due diligence on Company information, capabilities, modules, financial information, insurances and currency.

We aim to make this easier and more convenient for both the customer and the supplier and the government in this process.

There is no fee to search our register, or to contact an ICT professional for work. We do not charge a handling fee. QAssure is a service aimed to assist qualified ICT suppliers network with the wider business community.

Login > Menu > Manage QAssure Application > Renew

All pages except insurances and financial information are pre-populated, but we do require new insurance certificates and 2 full years of recent financial information each year. This information must be supplied for each renewal application.

If your QAssure has already expired you will need to contact us regarding your renewal: qassure@cciq.com.au or phone 1300 731 988.

If your QAssure approval has expired or/and you are in the process of renewing your application you will not show on this page. Please contact us for further information.

If you have a GITC or QITC contract, and up-to date insurance and financial information, you will not appear on the QAssure website unless you follow the QAssure process.

This will guarantee your business appears on the QAssure website which is viewed by over 20,000 unique users each month.

If you have a GITC number, but out of date financial, company or insurance information within QAssure, you will not appear on the QAssure website, and you will be required to apply for a QAssure number.

If you check ‘Yes’ in Section 8 of your form, you will automatically be contacted by GITC Services upon QAssure approval.

Tick yes. We will advise GITC once your renewal has been approved. Once you have obtained a GITC number this will not change.

If you are an Overseas Incorporated Company with a presence in Australia(either through a branch office, subsidiary or even an agent) known as ‘carrying on business in Australia’, you must hold an Australian Registered Body Number (ARBN) before you can apply for GITC accreditation.

Section 601CD of the Corporations Act 2001 (Cth) (Act), provides that a foreign company must not carry on business in Australia unless it is registered under Division 2 (‘Foreign Bodies’) of Part 5B.2 (‘Registrable Bodies’) of the Act.

Once a foreign company has successfully been registered, the Australian Securities and Investment Commission (ASIC) will assign the foreign company with a unique ARBN. This ARBN must be used in your QAssure application and will also be shown on a GITC Head Agreement.

If you are a foreign company completely without any presence in Australia i.e. provide your products and/or services via the Internet from another country, other than Australia, you do not require an ARBN; provision of your country’s equivalent to an Australian Company Number (ACN) is sufficient. You may in this instance still hold an Australian Business Number (ABN), but are not obliged to obtain one.

In addition please note, if as a foreign company you do have presence in Australia you cannot submit an application for QAssure accreditation using your Australian branch’s legal entity name and its ABN. You must obtain the prerequisite ARBN in your own legal entity name. Alternatively, an option is for the Australian branch to obtain QAssure accreditation and as the foreign company you could act as either an Approved Party or an Approved Party Agent.

For detailed information please refer to the Corporations Act 2001. To apply for an ARBN go to: Registering an Australian Body.

Due to feedback and a streamlining of services, your GITC number will now appear on your supplier detail page and in your logged in administration area, once approved and added by Qld Government.

A list of current Capabilities provided by the supplier is available on the public supplier details page.

But for full details please contact Queensland Government gitc@qld.gov.au.

  1. Proves you are contract ready
  2. Identifies you as an SME
  3. A single trusted source for all 27 Qld Government Departments
  4. Identifies where you are located on a map
  5. Saves you time & cuts red tape
  6. Makes it easier for departments to work with you
  7. Eliminates cross department duplication of service
  8. Opens up opportunities with local government and private sectors
  1. Aboriginal and Torres Strait Island Partnership
  2. Agriculture and Fisheries
  3. Anti-Discrimination Commission Queensland
  4. Communities, Child Safety and Disability Services
  5. Education & Training
  6. Electoral Commission Queensland
  7. Energy & Water Supply
  8. Environment and Heritage Protection
  9. Housing and Public Works
  10. Infrastructure, Local Government and Planning
  11. Inspector-General Emergence Management
  12. Justice and Attorney-General
  13. Legal Aid Queensland
  14. National Parks, Sport and Racing
  15. Natural Resources and Mining
  16. Premier and Cabinet
  17. Public Safety Business Agency
  18. Public Service Commissioner
  19. Queensland Ambulance Service
  20. Queensland Fire and Emergence Services
  21. Queensland Health
  22. Queensland Police Services
  23. Queensland Treasury
  24. Science, Information Technology and Innovation
  25. State Development
  26. Tourism, Major Events, Small Business and the Commonwealth Games
  27. Transport and Main Roads